Unaccompanied Minors
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Unaccompanied minors flying
Trust Bulgaria Air’s Unaccompanied Minor service and enjoy peace of mind knowing your child’s safety is ensured throughout the journey.
Children aged 5 to 11
We provide a staff member who will receive the child from the accompanying adult at the departure airport and hand the child over to the designated receiving person upon arrival.
The following charges apply:
full adult fare (no child discount);
UM fee – EUR 70 per flight segment;
for domestic flights – EUR 40 per one-way flight.
Children aged 12 to 18
At the parents’ request, children aged between 12 and 18 may also use the service upon payment of the UM fee. The service and conditions are the same as those applicable to children aged 5 to 11.
Request and confirmation
The service must be requested in advance through Bulgaria Air’s Customer Service Centre and is subject to confirmation.
Reservation details
After confirmation, the following information must be included in the child’s reservation:
age and date of birth;
details of the accompanying and receiving persons – full name, address, and phone number.
Unaccompanied Minor form
The form may be:
completed at the airport before the flight, or
downloaded in advance from here, completed, and submitted at check-in prior to the flight.
Flight operated by another airline
If the flight is operated by another airline, different conditions may apply. In such cases, please contact Bulgaria Air’s Customer Service Centre:
Tel.: +359 2 40 20 400
E-mail: callFB@air.bg
Important!
The service cannot be requested or paid for at the airport before the flight.
Requests submitted less than 48 hours before the scheduled departure time will be declined.
Paid fees are non-refundable.
The child must carry a valid passport.
For domestic flights, the passport may be replaced by a birth certificate (original or notarised copy).
Bulgaria Air accepts unaccompanied minors on flights with transfers via Sofia Airport only if contact details are provided and a designated accompanying/receiving person is ensured at the transfer point.
One cabin crew member may accompany up to two children from the same family (siblings) travelling together.
For two children from the same family travelling together, only one UM fee is charged.
Fees for selected destinations
Sofia – London: 136.90 BGN / EUR 70
London – Sofia: GBP 70
Sofia – Zurich: 136.90 BGN / EUR 70
Zurich – Sofia: CHF 70
Sofia – Tel Aviv: 136.90 BGN / EUR 70
Tel Aviv – Sofia: USD 70
Children aged 5 to 11
For children between the ages of 5 and 11, Bulgaria Air provides a staff member who will receive the child from the accompanying person at the departure airport and hand the child over to the designated receiving person upon arrival.
The following charges apply:
full adult fare (no child discount);
UM fee of 136.90 BGN / EUR 70 per segment for international flights;
UM fee of 78.23 BGN / EUR 40 for domestic flights.
Children aged 12 to 18
At the parents’ request, children aged between 12 and 18 may also use the Unaccompanied Minor service upon payment of the UM fee. They receive the same service as children aged 5 to 11.
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