Payload Website Template

Baggage Policy

Home›Passenger Information›

Baggage Policy

Online Check-in

General Information

General Terms & Conditions

Baggage Policy

Passengers with Special Needs

Security Requirements

Economy class

1 piece of check-in baggage up to 23 kg

Business class

2 pcs. baggage with total weight of 46 kg + 1 piece of a sports equipment with maximum weight of 20 kg

Our policies and free baggage transportation

All Bulgaria Air passengers are entitled to carry free hand baggage on board and checked baggage (in the aircraft's baggage compartment) depending on the selected fare. The free norms for the number and weight of baggage may differ, depending on the class of travel /business or economy/,as well as on the fare at which the ticket was issued. Carriage of baggage on scheduled flights is also subject to certain general rules and policies of Bulgaria Air, which you should bear in mind.

Check-in baggage tariffs

Free baggage allowance
Economy class	1 piece of hand baggage up to 10 kg and 55x40x23 cm dimensions (total length up to 118 cm)* and 1 handbag/laptop (personal item) with dimensions up to 40x30x15cm. The maximum total weight of both pieces of luggage is 12kg.

Free baggage allowance
Business class	2 pcs. of hand baggage with a total weight of 15 kg and dimensions 55x40x23 cm each (total length 118 cm)* and 1 handbag/laptop (personal item) with dimensions up to 40x30x15 cm. Maximum total weight of both must be 17 kg. 2 pieces of check-in baggage up to 32 kg and up to 158 cm * each
Economy class	1 piece of hand baggage up to 10 kg and dimensions 55x40x23 cm each (total length 118 cm)* and 1 handbag/laptop (personal item) with dimensions up to 40x30x15 cm. Maximum total weight of both must be 12 kg. 1 piece of check-in baggage up to 23 kg and up to 158 cm *

Exceptions

Notes
Golden card FLY MORE	2 pieces – 23 kg and up to 158 cm* each **
For tickets paid with VISA Platinum card by CCB	2 pieces – 23 kg and up to 158 cm* each **
For tickets paid with co-branded Bulgaria Air and CCB card	2 pieces – 23 kg and up to 158 cm* each **
For CCB Club members with purchased tickets via the airline’s website, mobile app or at the offices in the country or abroad **	2 pieces – 23 kg and up to 158 cm* each **
Mariners****	2 pieces – 23 kg and up to 158 cm* each ***
Babies 0-2 years	If the ticket of the adult accompanying the baby is issued at a fare with checked baggage included, the baby is entitled to 1 piece of checked baggage up to 10kg. Strollers are transported free of charge, but they must be handed over and received immediately upon boarding/disembarking the aircraft. The airline is not liable for damage resulting from transportation on the baggage conveyor belts, in case the stroller is not handed over/received on/from the aircraft.

*The sum of the external dimensions of the length, height and width of the luggage /l+h+w/.

**Members of the CCB Club program can benefit from the service only in cases where their ticket was issued via the airline's website, mobile app or offices in the country or abroad. The service does not apply to tickets issued at a rate without checked baggage.

*** If your tickets were paid for on the company's website in cases of: possession of a FLY MORE gold card, membership in the CCB Club program or for tickets paid for with a co-branded card from CCB and Bulgaria Air or a Visa Platinum card from CCB, you need to contact us at e-mail callfb@air.bg to reissue the ticket with the right to 2 pieces of free baggage.

*** To take advantage of our mariners' carriage conditions, the ticket must be issued under a special mariners' fare. For more information and booking you can contact the Customer Service Centre at callfb@air.bg, the airline's offices at home and abroad, as well as through the agent network. Possession of CCB Club, CCB Visa Platinum, CCB and Bulgaria Air co-branded cards and FLY MORE Gold Card does not entitle to free additional checked baggage when the ticket is issued on a no baggage fare. The entitlement to two pieces of baggage for FLY MORE Gold and CCB Club cardholders and for tickets paid for with a Bulgaria Air and CCB co-branded card and a CCB Visa Platinum card is only for flights where Bulgaria Air is the operating carrier.

Passengers traveling with issued tickets on flights operated by a partner airline of Bulgaria Air or on flights operated by another carrier, purchase additional baggage or services at the airport on the day of the flight. The fees imposed by the operating carrier on the flight are applicable.

Passengers who purchased tickets from a partner airline, where the first flight departs from Bulgaria and on which the operating carrier is Bulgaria Air, can purchase additional baggage and/or services through the Customer Service Center and the airline's offices in the country.

Additional baggage tariffs

	Pre-paid		At the airport
	Internal routes	International routes	Internal routes	International routes
First check-in baggage up to 23kg and 158cm*	30 EUR	50 EUR	50 EUR	70 EUR
Second check-in baggage up to 23kg and 158cm*	50 EUR	70 EUR	70 EUR	100 EUR
Third check-in baggage up to 23kg and 158cm*	70 EUR	120 EUR	100 EUR	150 EUR

Excess baggage fees

	Pre-paid		At the airport
	Internal routes	International routes	Internal routes	International routes
Excess baggage up to 23 kg and 203 cm*	50 EUR	80 EUR	70 EUR	100 EUR
Excess baggage up to 23 kg and280cm*	70 EUR	120 EUR	100 EUR	120 EUR
Excess baggage up to 32 kg	50 EUR	80 EUR	70 EUR	100EUR

Special category baggages

Sports equipment

Ski, snowboard and golf equipment can be requested and paid for online during the booking process or after purchasing a ticket - via the "Check Booking" option. Fees:

Internal routes		International routes
Pre-paid	At the airport	Pre-paid	At the airport
30 EUR	50 EUR	60 EUR	70 EUR

*The transportation fee from Tel Aviv is in USD, from Zurich in CHF, from London in GBP.

The bag/suitcase with the equipment can be up to 280 cm in total size (length+height+width) and weigh up to 23 kg. The equipment kit must contain only: one pair of skis/snowboard, one pair of poles and one pair of ski boots. Otherwise registration may be refused. At some airports, registration of sports equipment takes place in a separate area and takes longer.

Bicycle

Accepted for shipment only packed (in cardboard or special case).Maximum package dimensions 160 x 90 x 25 cm. The service must be requested and paid for in advance. Otherwise it will be refused at the airport. Fees:

Pre-paid
Internal routes	International routes
50 EUR	80 EUR

*The fare from Tel Aviv is in USD, from Zurich in CHF, from London in GBP.

Weapons

The carriage of firearms and ammunition is carried out in accordance with the requirements of the International Air Transport Association (IATA). Weapons may only be carried on flights operated by Bulgaria Air. The airline does not carry sporting weapons and ammunition to/from Tel Aviv. The carriage of firearms cannot be confirmed in cases where Bulgaria Air is a partner on the flight. If the service has not been requested and paid for in advance, carriage of weapons may be refused at the airport. Only sporting weapons and ammunition are carried. Carriage of other firearms and ammunition is prohibited. In some cases, the carriage of firearms and ammunition for hunting purposes may be allowed. The passenger must contact Bulgaria Air and provide information on the type of weapon, its serial number and ammunition to be entered into the reservation system. All firearms and ammunition will only be accepted as baggage to be transported in the hold of the aircraft and never in the passenger cabin. They must be individually and appropriately packed and the weight of the ammunition must not exceed 5 kg. The passenger must be in possession of all documents required by law and regulations applicable to the transport for the country concerned. "Bulgaria Air reserves the right to refuse carriage of firearms and ammunition. Fees apply for permitted sporting weapons as follows: - Hunting rifles and cartridges - set up to 15 kg.

Pre-paid
Internal routes	International routes
30 EUR	60 EUR
- Hunting rifles and cartridges - total weight over 15 kg.
Pre-paid
Internal routes	International routes
50 EUR	80 EUR

*The fare from Zurich in CHF, from London in GBP.

The hunting rifle and cartridges are considered one piece of checked baggage and are charged a one-time service fee. This type of baggage is not included in the free allowance and the fee applies regardless of whether the passenger has other checked baggage

Pets in the passenger cabin /PETC/

Only dogs and cats are accepted with a maximum combined weight of the animal and cage of 8kg**. Maximum cage dimensions - 48 x 35 x 22 cm**, and cannot be included in the passenger's free baggage allowance. Fees:

Internal routes		International routes
Pre-paid	At the airport	Pre-paid	At the airport
50 EUR	60 EUR	90 EUR	80 EUR

*Fare from Tel Aviv in USD, from Zurich in CHF. The service is only available for direct flights operated by the airline. "Bulgaria Air does not accept animals for carriage to/from the UK. The airline reserves the right to refuse boarding if the pet quota is exhausted, so we recommend that the service is requested and paid for in advance. Passengers wishing to avail of the service must read the instructions on pet carriage in advance and comply with all the terms of Regulation 576/2013.

Pets in the hold /AVIH/

Dogs or cats are accepted with no weight limit. Maximum cage size - 110 x 65 x 70 cm., and it cannot be included in the free baggage allowance of the passenger. Fees: for animal and container weight from 9-23kg

Pre-paid
Internal routes	International routes
for animal and container weights over 23 - 45 kg
Pre-paid
Internal routes	International routes
90 EUR	150 EUR
176,02 BGN/90 EUR
Pre-paid
Internal routes	International routes
110 EUR	190 EUR

- *Fare from Tel Aviv in USD, from Zurich in CHF. The service is only valid if requested and paid in advance and will be refused at the airport. The airline reserves the right to refuse carriage in the baggage compartment if the pet quota is exhausted. "Bulgaria Air does not accept animals for carriage to/from the UK. Animals with a total container weight of more than 25kg are not accepted for carriage to/from Brussels. Fighting and dangerous breeds are accepted for carriage as cargo only (e.g. American Pit Bull Terrier, Staffordshire Bull Terrier, American Staffordshire Terrier, Bull Terrier , American Bulldog, Dogo Argentino, Kangal, Anatolian Shepherd, Caucasian Shepherd, Rottweiler, Rhodesian Ridgeback, Doberman, Cane Corso, etc.). Conditions for transporting animals in the aircraft baggage compartment:

-The transport container must be large enough for the animal to stand in its natural position, be able to turn over and lie down.

-The transport container must be designed to prevent leakage of liquids, e.g. lined with absorbent material such as a blanket

-The container must be resistant to escape attempts. Sturdy plastic or wooden containers of harmless and non-toxic material are recommended. Wire mesh cages are not allowed

-To avoid injury to the animal, the inside of the container must not have sharp corners, edges or nails.

-Transport containers must have ventilation holes on all four sides. Passengers wishing to travel with a pet (dog or cat) must familiarise themselves in advance with the instructions for the carriage of pets and comply with all the conditions of Regulation 576/2013.

Products of animal origin

Imports of products of animal origin into the European Union are subject to strict animal health control procedures. Due to the risk of introducing diseases into the European Union through products of animal origin containing pathogens and causing infectious animal diseases, the importation into the European Union of: meat, meat products, milk and milk products for personal consumption is prohibited. Exceptions are allowed for the following product categories: Baby milk powder, baby and special foods necessary for health reasons, provided that they are packaged proprietary branded products, do not require refrigeration before opening and their overall packaging is intact. Meat, meat products, milk or dairy products for personal consumption from the Faroe Islands, Greenland, Iceland, Liechtenstein and Switzerland with a total weight of less than 5 kg. Meat, meat products, milk or milk products for personal consumption from Andorra, Norway and San Marino. Other quantities of meat, meat products, milk or milk products may be imported by a passanger into the Community only if: -They are accompanied by the necessary documents from the official veterinary and health authorities of the country of origin confirming that the goods meet the requirements for importation into the European Union. -The passanger declares all such goods and present the documents on arrival at an authorised EU border inspection post for veterinary checks. -Meat, meat products, milk and dairy products not complying with these rules must be handed over on arrival at the border for official destruction. -Failure to declare such products may result in a fine or criminal charge. Passengers are allowed to import food of animal origin other than: meat, meat products, milk and milk products weighing up to 1 kg without being handed over for inspection.

Amounts paid for these services are non-refundable.