General Terms and Condition of Carriage
Online Check-in
General Information
General Terms & Conditions
Baggage Policy
Passengers with Special Needs
Security Requirements
Air carrier liability for passengers and their baggage
"Air carrier" or "Carrier" means the Bulgaria air AD aviation company.
"Authorised agent" or "Agent" means a passenger sales agent who has been appointed by the Air carrier to represent the same in the sale of air passenger transportation.
"Agreed stopping places" means explicitly designated stopping places along the route as shown in the ticket or announced in the schedules, excluding the places of departure and arrival (destination).
"Another air carrier" or "Another carrier" means an aviation company other than Bulgaria Air AD, whose aviation company code is inscribed on a passenger ticket or on a conjunction ticket.
"Aviation company code" the code of three or two alphabetical, or one alphabetical plus one numerical character, assigned to a particular aviation company. The codes for the Bulgaria Air aviation company are LZB and FB.
"Passenger" means any person, except crew members, holding a Ticket and carried or who is to be carried by aircraft.
"Baggage" means the personal belongings of the Passenger accompanying him/her on the flight. It consists of both Checked Baggage and Cabin (Unchecked) baggage, unless otherwise specified.
"Checked baggage" means the baggage, for which the Carrier has assumed responsibility and for which the Carrier has issued a baggage check.
"Cabin (Unchecked) baggage" means any other baggage.
"Baggage tag" means a document issued by the Carrier for the purpose of identifying Checked Baggage. It consists of an identification portion that is affixed to the Baggage and another portion for picking up the Baggage after arrival.
"Check-in deadline" means the time limit, as specified by the Air carrier or by Another air carrier, by which Passengers must have completed their check-in formalities and received their boarding passes.
"Connecting flight" means a flight combining two or more consecutive legs, issued together on a single ticket which in combination evidences the existence of a single Contract of carriage.
"Terms of contract" means the provisions of the Contract of carriage contained in the ticket or in the itinerary/receipt or are given to the passenger together with them and which refer to these General conditions of carriage.
"Convention" means either the Convention for the Unification of Certain Rules Relating to International Carriage by Air, signed at Warsaw, 12 October 1929, or the Convention for the Unification of Certain Rules for International Carriage by Air, signed in Montreal on 28 May 1999, as applicable to the particular case according to circumstances.
"Day" means the calendar day.
"Ticket" means a valid document issued in paper form by the Air carrier or its Authorized agent which entitles to air transportation.
"Electronic ticket" means a valid document issued in electronic form by the Air carrier or its Authorized agent which entitles to air transportation.
"Flight coupon" means the portion of the Ticket inscribed as "flight coupon" or "valid for carriage" that shows the exact destinations between which the Passenger may travel with that coupon.
"Electronic coupon" means an electronic flight coupon for an electronic ticket held in the database of the Air carrier.
"Flight segment" means the part of the carriage between two destinations carried out by the Air carrier or by another air carrier
"Force majeure" means extraordinary and unforeseeable circumstances beyond the control of the Carrier, the consequences of which could not have been avoided even if all reasonable measures would have been taken.
"Itinerary/Receipt" means a document issued by the Air carrier containing the name of the Passenger, flight information and other information.
"Passenger coupon" means the portion of the Ticket that is permanently in possession of the Passenger (this refers to paper tickets only).
"SDR" means special drawing right as defined by the International Monetary Fund.
"Stopover" means a scheduled stop on the itinerary at a point between the airport of departure and the airport of destination.
"Price" means the sum of money that must be paid for the carriage of the Passenger including the Baggage allowed by the Carrier, according to these General Conditions.
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